Clinical & Patient Management
AI-powered tools for patient care and clinical documentation
AI Patient/Resident Intake
Voice-enabled patient intake with 50+ specialty templates and automatic data extraction. Reduces intake time from 30 minutes to under 4 minutes. Zero typing required with AI-powered voice recognition that captures demographics, medical history, medications, allergies, and insurance information automatically. Multi-language support.
AI Prior Authorization
Automated prior authorization with real-time insurance verification and 94% first-pass approval rate. Submit, track, and get approvals in minutes instead of days. Supports Medicare, Medicaid, and all commercial payers. Automatic follow-up for pending authorizations. AI-generated appeal letters for denials.
AI Insurance Verification
Real-time eligibility checks for Medicare, Medicaid, Blue Cross, Aetna, Cigna, UnitedHealthcare, and 100+ other payers. Instant coverage verification before patient visits with benefits breakdown including deductibles, copays, coinsurance, and out-of-pocket maximums.
AI Bed Management
Real-time bed availability, admissions tracking, discharge planning, and capacity optimization. Color-coded bed status dashboard with automated alerts for bed openings. Room assignment optimization based on patient needs. Waitlist management with automated notifications.
Walk-in Management
Fast-track intake for unscheduled visits with automated check-in, wait time estimates, and queue management. Digital kiosk mode for self check-in with tablet support. Real-time status updates for patients via SMS.
Claims Management
Automated claims submission (837P, 837I, 837D), tracking, and payment processing for all payers. Real-time claim status updates via 276/277 transactions. Automatic resubmission for rejected claims. Comprehensive claim history with audit trail.
Orders Management
Digital order entry, tracking, and fulfillment for labs, imaging, and referrals. Real-time status updates, result integration, and automated alerts for pending results. Lab integration with Quest, LabCorp, and regional labs.
Inventory Management
Track supplies, medications, and equipment with automated reordering, low stock alerts, and usage analytics. Barcode scanning support. Expiration date tracking with automated alerts. Cost analysis and budgeting tools.
Revenue Cycle Management
End-to-end billing and financial management
Timely Filing Alerts
Automated deadline tracking for insurance claims with proactive reminders. Payer-specific filing deadlines (Medicare: 365 days, Medicaid: 180 days, Commercial: 90 days). Dashboard showing claims approaching deadlines. Email and SMS notifications. Never miss a filing deadline again.
Claims Denial Management
AI-powered denial analysis with root cause identification, appeal tracking, and resubmission automation. Identify denial patterns by payer, provider, and procedure code. Generate appeal letters with AI assistance. Track appeal outcomes and overturn rates. Reduce denial rates by up to 40%.
Full Facility Billing (RCM)
Complete revenue cycle management with automated billing, collections, payment posting, and financial reporting. AR aging reports (30/60/90+ days). Collections tracking with work queue. Payment posting with automatic EOB matching. Revenue analytics with trend reporting.
Export & Reports
Export data to PDF, Excel, CSV, JSON, and HL7 formats. Custom report builder with drag-and-drop interface and 50+ pre-built templates. Scheduled report delivery to email. HIPAA-compliant data export with audit trail.
Telehealth & Virtual Care
HIPAA-compliant remote care solutions
Full Telemedicine Suite
HIPAA-compliant video visits with virtual waiting rooms, screen sharing, session recording, and patient queuing. Virtual waiting room with SMS notifications when provider is ready. Multi-party support for family conferences and interpreter services. EHR integration with auto-documentation. Mobile app for iOS and Android.
Full Telepsychiatry Suite
AI Virtual Waiting Room with automated check-in and queue management. AI Clinical Assessments including PHQ-9, GAD-7, MDQ, Columbia-Suicide Severity. AI Crisis Detection with 988 integration. AI Group Therapy with breakout rooms. AI Progress Notes with automatic generation. AI Medication Management. AI Safety Planning.
Secure Messaging
Encrypted patient-provider messaging with read receipts, file sharing, and automated reminders. HIPAA compliant with audit trails and message retention. Group messaging for care teams. Automated appointment reminders. Two-way SMS integration.
E-Prescribe (EPCS Certified)
Integrated e-prescribing with real-time formulary checks, medication history, prior auth integration, and renewal requests. EPCS certified for controlled substances (Schedule II-V). Medication adherence tracking. Prescription renewal requests from patients. Pharmacy directory with electronic routing.
Advanced Clinical Tools
AI-powered clinical decision support
Wound Imaging AI
Advanced wound measurement with automatic area calculation (cm²), depth measurement, and volume estimation. Healing progression tracking with timeline view and percentage improvement. Automatic EHR documentation with wound description and measurements. Reduces wound documentation time by 75%.
Appointments Management
Intelligent scheduling with automated reminders, waitlist management, recurring appointments, and calendar sync. SMS/email reminders reduce no-shows by 40%. Resource allocation for rooms, equipment, and staff. Online self-scheduling for patients.
Patients/Residents Management
Complete patient management with demographics, medical history, medications, allergies, problems, and documents. 360-degree patient view with all encounters, labs, imaging, and procedures. Document management with e-signature.
AI Patient/Resident Statistics
Real-time analytics on patient outcomes, demographics, trends, and predictive insights. Custom dashboards with drag-and-drop widgets. Scheduled report delivery. Population health analytics with risk stratification. Quality measure tracking (MIPS, HEDIS, CMS).
50+ Specialty Templates
50+ specialty-specific templates on Documents page for all medical specialties including customizable forms, auto-population, and e-signature. Templates for cardiology, dermatology, orthopedics, behavioral health, primary care, and more. Custom template builder for unique workflows.
AI Assistant
Intelligent assistant for documentation, coding, clinical decision support, and real-time answers to clinical questions. Voice-activated commands. Integration with clinical guidelines (UpToDate, Dynamed). CPT/ICD-10 code suggestions based on documentation.
Operations & Administration
Tools to run your facility efficiently
AI Referral Management
Automated referral creation, tracking, and follow-up with network providers. Real-time referral status, closed-loop tracking, and referral analytics. Direct integration with specialist schedules. Referral authorization tracking.
AI Staff Scheduling
Intelligent shift scheduling, time-off tracking, compliance monitoring, and automated coverage alerts. Skills-based scheduling matching staff credentials to patient needs. Shift swapping with manager approval. Labor cost optimization.
Patient & Family Portal
Secure access for patients and families to records, messaging, billing, appointment scheduling, and real-time updates. White-labeled portal with custom branding. Mobile-friendly responsive design. Online bill pay integration.
AI User Management
Full user management with role-based permissions, access controls, SSO integration (SAML 2.0, OAuth), and audit trails. Multi-factor authentication (MFA) support. Custom role creation with granular permissions down to field level.
Integration & Security
Enterprise-grade security and seamless integration
Full EHR Integrations
Quick data transfer via CSV, Excel, HL7 FHIR (R4, STU3), and REST API connections. Connect with Epic, Cerner, Athenahealth, Allscripts, PointClickCare, MatrixCare, and 20+ others. Bi-directional sync available with conflict resolution. Real-time webhook notifications.
24/7 Support Center
24/7 AI-powered support with knowledge base, ticket system, live chat, and video tutorials. Average response time under 2 minutes. Dedicated support team for enterprise clients. Self-service knowledge base with 500+ articles.
Security Center
Comprehensive security dashboard with threat monitoring, breach detection, and compliance reporting. Real-time alerts for suspicious activity. Monthly security reports. IP whitelisting. Automatic session timeout. Failed login monitoring.
Trust Center
HIPAA compliance documentation, SOC2 Type II reports, security certifications, and BAA templates available for download. Real-time compliance status dashboard. Third-party security audit reports. Penetration testing results.
AI Audit Logs
Complete audit trail of all system access, data changes, and user activity with tamper-proof logging. 7-year retention for HIPAA compliance. Advanced search and filtering by user, action, date, and resource. Export audit logs for compliance review.
Product Screenshots
See our platform in action
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